2-Day Course:
Business Continuity Management (BCM) Manager Competency Workshop

This course is designed for all levels of executives from all backgrounds and those who have responsibilities in holistic business continuity management, data centre, IT disaster recovery, risk management and compliances in meeting industry and regulatory compliances. This course is suitable for participants who wish to acquire strong knowledge, techniques and competence skills for effective risk analysis, impact analysis, strategies and continuity & resiliency practice in their organisation. Participants who are also responsible for managing a functional area, division, department, team or organisation at the middle and senior management, including those responsible for the daily business-as-usual, production, sales, marketing, human capital, information technology, finance and development.

Module 1: Introduction to ISO22301 BCMS Requirements and ISO22301 BCMS Guidance

Module 2: Business Impact Analysis (BIA)

• Identification of critical services and associated activities
• Categorize of critical services – High, Medium and Low
• Determine Recovery Time Objective (RTO)
• Determine Recovery Point Objective (RPO)
• Identify Vital Records and Grab List
• Minimum Resource Requirements

Module 3: Risk Analysis

• What is Risk Analysis?
• Identification of risks – Internal, External, Process and Technology/Data Centre risks.
• Categorize the risks – Probabilities and Impacts
• Treating Risks – Concept of Risk Treatment

Module 4: Business Continuity Strategy

• Identify various strategies to mitigate risks and continuity of critical services & activities to meet the RTO, RPO and Minimum Business Continuity Objective (MBCO)

Module 5: Draft of Business Continuity Procedures

• Incident Response Plan
• Emergency & Evacuation Plan
• Crisis Management and Social Media Plan
• Damage Assessment Plan
• Accountability of Staff Plan
• Departments’ BC Plan
• Organization’s BC Plan
• IT Disaster Recovery Plan

Workshops: Participants will be provided with case studies and for workshops.

This course is classroom-led, participant-centred with inject-based workshop approach with relevant case studies.